Desiring to increase the parties to the communication between them and their customers, the Ford Motor Company opened its new distribution of spare parts in the Middle East in" Jebel Ali Free" Zone in Dubai, United Arab Emirates, to invest more than 53 million states.And is the step that would enhance the availability of spare parts and reduce the waiting time of distributors and customers to get the pieces necessary to complete maintenance and service of Ford cars.The Centre for distribution of spare parts new, the largest investments of Ford in the region until today, according to the description «Frederick Tony», vice president of customer services global with the Ford Motor Company, who said, «a Parts Distribution Center in the Middle East leading customer service initiatives that we launched in the region, as it reflects the depth of Ford's commitment to providing our customers with services in the Middle East special elevate the experience of owning Ford cars distinctive to new heights ».
On the other hand Commenting on the opening of the center said «Ibrahim Mohammed Al Janahi», Deputy Director-General of the Jebel Ali Free Zone «Jafza», the Executive Director for Commercial Affairs «reflects the continuation of Ford's focus on the" Jebel Ali Free Zone", headquarters as its main and regional center for the distribution of spare parts, the depth of its partnership with the Free Zone Authority and Dubai in general and mutual trust among them.And turn in here with deep respect and appreciation to the Ford Motor Company for its ambitious efforts, make us confident of its ability to improve customer service excellence offered through this new facility ».And up the capacity of the center's new parts distribution, which extends over an area of 29.500 square meters, up to 50 A single piece, or up to 6 million pieces, with an estimated value of the stock center at about $ 43 million.The new center that reduces the waiting time for customers to get the pieces to the service locations, as it ensures the availability of about 92 percent of the pieces needed immediately in the region, to meet the needs of the service and maintenance vehicles, as it will hand over the pieces of the agents in two days, and will enhance the availability of spare parts in the region in general to reduce the time required for the delivery of spare parts required specifically, and thus to reduce the duration of the car stopped working due to malfunctions.The new center is part of a network of Ford's global distribution centers, of which there are 60 centers, but it is the first centers of the company in the region, and will provide services to provide spare parts in 11 countries in the Middle East, noting that Ford plans to expand its services to include the states of South Saharan Africa in 2012.
On the other hand Commenting on the opening of the center said «Ibrahim Mohammed Al Janahi», Deputy Director-General of the Jebel Ali Free Zone «Jafza», the Executive Director for Commercial Affairs «reflects the continuation of Ford's focus on the" Jebel Ali Free Zone", headquarters as its main and regional center for the distribution of spare parts, the depth of its partnership with the Free Zone Authority and Dubai in general and mutual trust among them.And turn in here with deep respect and appreciation to the Ford Motor Company for its ambitious efforts, make us confident of its ability to improve customer service excellence offered through this new facility ».And up the capacity of the center's new parts distribution, which extends over an area of 29.500 square meters, up to 50 A single piece, or up to 6 million pieces, with an estimated value of the stock center at about $ 43 million.The new center that reduces the waiting time for customers to get the pieces to the service locations, as it ensures the availability of about 92 percent of the pieces needed immediately in the region, to meet the needs of the service and maintenance vehicles, as it will hand over the pieces of the agents in two days, and will enhance the availability of spare parts in the region in general to reduce the time required for the delivery of spare parts required specifically, and thus to reduce the duration of the car stopped working due to malfunctions.The new center is part of a network of Ford's global distribution centers, of which there are 60 centers, but it is the first centers of the company in the region, and will provide services to provide spare parts in 11 countries in the Middle East, noting that Ford plans to expand its services to include the states of South Saharan Africa in 2012.
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